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  1. JimBoone

    Pleasing the Irish

    Guess I'm just country, grew up in a house with lead pipes, drank that water and from the garden hose. Sometimes I miss that old South Georgia water with the marsh grass flavor. Don't bend so well today, but back when it was not unusual to just bend down and drink from the bath faucet, maybe it...
  2. JimBoone

    Pleasing the Irish

    Had a system like that at my last "day job", the rainwater only supplied the toilets, there was a sign over each toilet saying, "don't drink the water", somehow that didn't seem necessary for most of us that were employees.
  3. JimBoone

    Unhappy Guests Want Discount

    Jerry Clower - The Resort Hotel_0001.wmv - YouTube I guess I'm just country, but this old Jerry Clower song/tale comes to mind quickly
  4. JimBoone

    Mattress Questions

    @WesternMass Suppose I was fortunate to have a mattress shop a few doors down the highway from our 8-room motel. On my last purchase I spoke with the owner/operator and asked his advice. Like you wanted nice quality but not high expense. I also asked if we could get a "deal" as I was a neighbor...
  5. JimBoone

    Tesla becoming reliable market

    Never felt like I was the sort of place that attracted the initial Tesla owners but with the push towards EV's over the coming years that could change
  6. JimBoone

    Reservation Software

    Thanks, Momma Smurf and Arks, maybe thrifty is a better word to use. I've always felt the bottom line was the important number. We attempt to spend on those things that are important to our guests and be thrifty in other areas. Reservation Key does everything I could think of needing and much...
  7. JimBoone

    Reservation Software

    Guess I'm just a cheapskate, Reservation Key is $44 for my size property, less for smaller properties. I do pay another $10 to folks that host my website. Mom and pop so not much "management needed" and don't use OTA services, that cheap side of me again.
  8. JimBoone

    Guidance on developing a Liability Waiver agreement

    Agree with Morticia's comment. Would a plain-spoken document listing the dangers serve the same purpose, "enjoy looking at the pond ONLY, don't feed the Alligators, we like return guests".
  9. JimBoone

    New guy - hoping to open this fall

    Welcome, sound like fun, I started because I wanted to run a motel, didn't seem that difficult if you like people.
  10. JimBoone

    Reservation Software

    We use Reservation Key, well, for 20 plus years we used pencil and paper until folks here pushed me to use RK and book online. Try it a month for free, very inexpensive, can link with several payment processors, we use Authorize (through our bank Wells-Fargo) I do a sort of split system, small...
  11. JimBoone

    Pursuing a B&B

    I'm the odd guy, mom & pop motel, 8 rooms & 16 beds, winter season for skiers, and a summer/fall season, our area probably fits that 8 to 9 month of business. We have used those off months for holidays or projects at various times. My question, why do you want to go into this business? Not...
  12. JimBoone

    Back to Daily Cleaning? Neatening? Yea or Nay?

    Just me, but I didn't desire daily cleaning. To me it meant I had to put things away or my "junk" got moved around and wouldn't be found where I had left it sitting. So much of hotel daily cleaning seemed busy work, the perception that they were helping, but not really doing much as the room...
  13. JimBoone

    Back to Daily Cleaning? Neatening? Yea or Nay?

    I created a Facebook survey of sorts and asked my guests/followers if they preferred the bedspread or the triple sheet styles. 10 to 1 preferred the crisp style of triple sheets. I don't expect that to change back.
  14. JimBoone

    Do you write your own blog and do your own social media?

    Can't advise you on YOUR area and I'm not impressed with the idea of someone else writing for me as it sounds impersonal (large chain property). My view is that "I'm Me", my personality and style, how can anyone else properly sell ME? That said, I don't have a blog, beyond an unused spot on our...
  15. JimBoone

    Back to Daily Cleaning? Neatening? Yea or Nay?

    No, prior to COVID we usually asked if the guest preferred us to service the room or if they preferred to ask, most preferred to be left alone. After COVID started we flipped the question and said ask if you need extra towels, coffee, etc. during your stay. It really doesn't take that long to...
  16. JimBoone

    What does your Garden grow?

    We have always had abundant flowers in the garden out front, cone flowers, rhododendrons, irises, hostas, daisies, peonies and many others although the last years have kept the gardener inside and I lack the gift for maybe just a bit lazy. Food gardens have varied over the years, at times...
  17. JimBoone

    Registration / Guest Paperwork

    That may vary according to volume of guests and style of operations. With 8 rooms and many of our guests being 1-night visitors we had boxes and boxes of the small registration cards that served no real use. For us, the printed sheet is easier to read/see and spell out our terms/policies and is...
  18. JimBoone

    Registration / Guest Paperwork

    We print off the Registration Sheet (from Reservation Key) prior to the guest's arrival and have "on file" for them to sign (sort of like your index card), on their departure the sheet gets filed in a handy desk drawer, at the end of the month when we do our sales and lodging tax reports, those...
  19. JimBoone

    Registration / Guest Paperwork

    I generally ask Make and Color of vehicle, to identify which vehicle belongs to which guest.
  20. JimBoone

    Registration / Guest Paperwork

    Initially I used a standard registration card ordered from a hotel supply company, later moved to printing my own card modeled after the standard card. In more recent years we started using Reservation Key as an online program an email type form which I print off and use for registration...
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